FAQs
More FAQs- Can we contact you outside office hours in case of an emergency?
- Will there be an odour after you clean the carpets?
- What insurance do you have?
ServiceMaster Clean of Aurora and Newmarket will provide you with a means of contact for day or night so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster Clean of Aurora and Newmarket cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction, ensuring we do not leave any soapy residue behind. This allows for fresh, clean carpets.
We carry General Liability insurance and Workman Compensation coverage. This is to protect you against damaged property or injury to person while our staff is on your property performing janitorial cleaning services and other commercial cleaning services.