FAQs
More FAQs- Are all your employees background checked?
- Can I use off the shelf cleaning products on my tile & grout surfaces?
- We've already had deep cleaning and disinfection done in our facility, doesn't that cover it?
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Aurora and Newmarket we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
Tile floors are easy to clean, and we recommend using a neutral cleaning agent. Please ask for information about specific ServiceMaster Clean products.
The purpose of disinfection is for infection control to help ensure the health and safety of your facility and its occupants. Surface contamination can and is likely to recur. Once a surface has been disinfected, that same surface can easily be re-contaminated when the next passerby touches that surface or sneezes or coughs near that surface. As such, infection control is about regular and consistent cleaning and disinfection. Unless an occupant has been diagnosed with a confirmed case of an illness, you will likely not need to regularly perform deep cleaning and disinfection. However, to keep your facility healthy and safe, what you should be maintaining is your standard cleaning protocols with the addition of regular and consistent disinfection of high touch points.